If you find that your measurements were slightly off don't worry! We will work with you to find the best solution. If your window treatment is too wide, we may be able to cut it down in width to the proper size for you at no charge (but that depends upon the product, fabric and width). If it cannot be cut down, or it’s a different issue, such as the product is too narrow, or the length is incorrect – we will allow you to purchase a new product in the correct dimensions at 40% off. (Offer valid for 30 days after order date and must be replacing the original window treatment purchased).

If you receive something that you don’t like, we will work with you to rectify the issue. For starters, in the unlikely event there is something wrong with the production of your window treatment we will immediately remake or repair the product to your liking. If you simply feel you selected the wrong product or material, we will allow you to purchase a new product to your liking at 40% off. (Offer valid for 30 days after order date and must be replacing the original window treatment purchased). Bottom line, it is our mission to satisfy each and every customer and we will do whatever is necessary to accomplish that goal.

We stand behind every one of our professionals. In the unlikely event that your measurements are incorrect, we will replace the product at no extra charge. If they make an installation error, we will reinstall at no extra charge.

All of our products are constructed from the finest materials and components available. Under normal use, your window treatment should operate hassle-free for many years. In the unlikely event that your window treatment stops functioning correctly, just give us a call and we'll help you get it fixed. If you used our measure & install services, we will send the professional back as needed free of charge.